“The most important decision when evaluating a company is its ability to set the prices,” says Warren Buffett. “If you can raise prices without losing customers, you have a very good business.” And that power is given to you by a strong, mature brand.
The Path to Brand Maturity: 5 Levels
To help companies navigate this evolution, we created the Marketing Maturity Model. Let’s look at what these five levels look like in practice, specifically in branding and creativity. Where is your brand right now?
Level 1: RANDOM (logo and basic elements)
A brand in its infancy. There’s a logo and some colors, but their use is chaotic. Visual outputs are inconsistent, and marketing is purely reactive, focused on immediate sales without any long-term thinking.
Level 2: PLANNED
(graphic manual and a defined proposition)
The brand is growing up. There’s a graphic manual that unifies communication. The company has a defined basic proposition (who they are and what they offer) and mapped key touchpoints. Communication starts to follow a unified direction.
Level 3: STRATEGIC
(creative concept and customer knowledge)
The brand thinks strategically. Campaigns are based on a unifying creative concept, and the company invests in brand formats like video. Most importantly, the company truly knows its customers, their needs and motivations.
Level 4: INTEGRATED
(brand across the entire funnel)
Branding and performance are connected. Distinctive brand elements permeate all channels, and comprehensive 360° campaigns are running. Creatives are a strategic asset. The company follows the 95/5 rule and systematically builds relationships with the entire future market, creating a reserve for future cash flow.
Level 5: COMPLEX
(brand at the heart of the business)
The peak level of branding. The brand is the primary focus of the entire company and a key KPI. All activities are driven by a long-term strategy, Share of Voice (SOV) is actively managed, and brand strength is measured regularly. The creative strategy comes directly from the company’s DNA and values.
A mature brand is a “no brainer”
So why is building a rich and strong brand so important? Because a brand is a network of memories and associations in the customer’s mind. The denser and stronger this network, the easier it is for the brain to recall it.