Social media will usually deliver exactly what you ask for. For some customers, just showing them a product can be enough to earn a purchase. However, others will need to gain trust first, or you might need to let them explore all the options and information first.
Data a infrastructure
Data is the key to success. And it has also been the buzzword for at least a decade. What do you – small business – have to do with this cold and technical word?
Let’s put it differently: Social media has a lot of information about its users. What actions they have done,what products they explored and much more. But they also have an obligation to keep their users’ privacy.
That’s why you need to:
- Show that you have permission to use certain information,
- or collect some of your own.
And it’s easier than you might think.
Mighty lookalike audiences
As your business already has some customers and you have their contact information, that’s the first part of your data. Also, you should have access to (anonymous) data of these people. Further on, if you select just higher paying customers, that’s another set of data.
This is usually your first step to success – you can skip a few steps using lookalike audiences. You will share your set of contacts with Meta or any other channel saying: “These are the people I’m looking for,” and the system will find an audience of people most similar to them.
Pixels and measurement
Another automated way to leverage data is to send your own signals. By implementing measurement pixels to your website and marking certain events – such as purchases, submitting a form or adding something to cart, you will simply say: “Hey, these people are doing certain actions on my website!”
Now you can see the impact of your advertising, but your campaign can also look up who is making these actions and look for similar people from a broader audience – making your investment more efficient and decreasing cost per desired result.